Online Returns

General Conditions Applicable to Returns

Subject to meeting the conditions set out in this Returns and Exchanges section, we offer a “no questions asked" free-returns policy which allows you to return delivered items to us for any reason up to 15 days after the delivery of your Order.

In order to qualify for a refund, all items (including promotional gift items accompanying the Order) must be returned to us within 15 days of Order receipt with the following conditions:

  • Items must be unaltered, unused and in full sellable condition (or the condition in which they were received from us or our agents). 
  • Items must be in their original packaging/box/dust-cover and with all brand and product labels/tags/instructions still attached. Swimwear must have the original hygiene liner attached.
  • The return must be accompanied by the original Order confirmation.

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    We reserve the right to monitor returns and to refuse Orders from customers with excessive returns levels. However nothing in this Returns section is intended to affect any consumer rights that you may have under UAE law.